Absolutely amazing. Kristie always emailed back within a day (usually less). She brought two extra photographers along at no cost to us. I've only seen a few so far, but the pictures are amazing! She allowed us to substitute the engagement session for another hour of coverage at the wedding. She gave us a great deal and really worked with our budget. Kristie and her team were amazing--all my bridesmaids were practically best friends with one of the girls she brought by the end of the wedding. Several guests at the wedding mentioned that they were there for every single important or candid moment. They did everything we wanted and more. Honestly I cannot rave enough about them. If you are looking for a photographer, I very strongly suggest you use them.